Lovinna Mariatu Alasa

Administrative Professional | Virtual Assistant

LinkedIn

About

Highly accomplished and detail-oriented Administrative Professional with a proven track record of optimizing operational efficiency and providing comprehensive support to senior management and teams. Adept at managing complex schedules, coordinating high-level meetings, and leveraging advanced software and tools to streamline administrative processes. Committed to delivering reliable, confidential, and professional support that directly contributes to organizational productivity and strategic objectives.

Work Experience

Data Entry/Administrative Assistant

FirstBank of Nigeria

Feb 2019 - Present

Provided comprehensive administrative and data management support, enhancing operational efficiency and client satisfaction within a leading financial institution.

  • Managed and organized high-volume email correspondence, ensuring timely and accurate responses to inquiries.
  • Executed precise data entry operations using spreadsheets, Excel, and robust document management systems, significantly contributing to efficient business workflows.
  • Coordinated and prepared compelling materials for critical meetings and presentations, ensuring readiness and professional delivery.
  • Developed and maintained a highly organized and secure filing system for sensitive financial documents and records, ensuring data integrity and accessibility.
  • Collaborated cross-functionally with various departments to optimize workflows and enhance operational efficiency.
  • Managed comprehensive travel arrangements and flight bookings for clients, ensuring seamless logistics.

Administrative Virtual Assistant

DGEmpowerment Hub

Jun 2024 - Jul 2024

Delivered essential administrative support and data management services in a virtual environment, contributing to streamlined operations.

  • Provided comprehensive administrative support, including meticulous calendar management, appointment scheduling, and meeting coordination for a dynamic office environment.
  • Streamlined business processes by accurately performing data entry operations utilizing spreadsheets, Excel, and robust document management systems.
  • Enhanced customer satisfaction and loyalty by efficiently managing email correspondence and promptly resolving inquiries.

Administrative Assistant

National Youth Service Corp (NYSC)

Nov 2014 - Oct 2015

Supported daily office operations and administrative functions, ensuring smooth workflow and efficient resource management.

  • Provided essential administrative support within a fast-paced office environment, including managing complex calendars, scheduling appointments, and coordinating meetings and conferences.
  • Supported financial operations by accurately preparing expense reports and invoices.
  • Managed all incoming and outgoing mail, packages, and critical deliverables, ensuring timely distribution.
  • Effectively managed office supplies and inventory, implementing efficient ordering processes to maintain optimal stock levels.

Education

Accounting and Finance

Birmingham City University

Merit

Sep 2016 - Nov 2017

Accounting

Benson Idahosa University

Second class upper 2:1

Sep 2010 - Aug 2014

General Studies

WASSCE

Sep 2003 - Jun 2009

Certificates

Virtual Assistant

ALX

Sep 2024

Virtual Assistant Training

DGEmpowerment HUB

Jul 2024

Languages

English (Fluent)

Skills

Administrative Support

  • Time Management
  • Attention to Detail
  • Multitasking
  • Calendar Management
  • Email Management
  • File Management
  • Office Administration
  • Travel Coordination
  • Expense Reporting
  • Meeting Coordination

Software & Tools

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Google Workspace (Gmail, Calendar, Docs, Sheets)
  • CRM Software
  • Document Management Systems
  • Technical Tools

Communication & Collaboration

  • Strong Communication
  • Phone Etiquette
  • Email Correspondence
  • Cross-functional Collaboration
  • Team Player

Organizational & Planning

  • Strong Organizational Skills
  • Prioritization Skills
  • Project Coordination
  • Workflow Optimization
  • Records Management

Problem Solving & Critical Thinking

  • Problem Solving
  • Critical Thinking
  • Adaptability
  • Inquiry Resolution